Privacy Policy

1. Who we are
We are KIWI DIGITAL LIMITED ("we", "us", "our"), a company registered in England and Wales (No. 16300315). We operate a marketing website at https://www.kiwidigital.co.uk/. We are the controller of personal data collected via the site.

2. How to contact us
Email: support@kiwidigital.co.uk
Post: Level One, Basecamp Liverpool, 49 Jamaica Street, Liverpool, United Kingdom, L1 0AH

3. What data we collect

Contact details you provide via forms (e.g., name, email, phone, company, message content).
Marketing preferences (e.g., newsletter opt‑in/opt‑out).
Usage and technical data collected automatically via cookies and similar technologies (IP address, device, browser, pages viewed, referring/exit pages, approximate location).
Communications: emails or messages you send us and our replies.

4. How we collect your data

Directly from you when you submit a form or contact us.
Automatically via cookies, pixels and similar technologies (see Cookie Policy).
From third parties such as analytics and advertising partners where you have interacted with our content.

5. Why we use your data and legal bases

To respond to enquiries and provide information you request (Contract or Legitimate Interests).
To operate, secure and improve the website (Legitimate Interests).
To run analytics and measure campaigns (Consent where required for non‑essential cookies; Legitimate Interests for strictly necessary operations).
To send marketing communications with your Consent or under soft opt‑in rules where applicable; you can opt out at any time.

6. Sharing your data
We share data with: website hosting and security providers, analytics and advertising platforms, email service providers, and professional advisers. These processors act under our instructions. We may disclose data to authorities where required by law.

7. International transfers
Where personal data is transferred outside the UK/EEA, we rely on adequacy regulations or appropriate safeguards (e.g., the UK IDTA/UK Addendum to SCCs). Contact us for details.

8. Retention

Enquiry records: typically 24 months from last activity.
Marketing preferences: kept until you unsubscribe or we delete inactive lists.
Cookie data: per the lifetimes listed in the Cookie Policy.

9. Your rights
You have rights to access, rectify, erase, restrict or object to processing, and data portability. You can withdraw consent at any time. You may lodge a complaint with the ICO (ico.org.uk). To exercise rights, email support@kiwidigital.co.uk.

10. Children
Our website is not intended for children under 13 and we do not knowingly collect their data.

11. Changes
We may update this Privacy Policy; the latest version will appear on this page with the effective date.